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Modernize Digital Experiences

Project Overview

From legacy CMS to a scalable digital experience platform

I helped evaluate and modernize an aging enterprise CMS environment, moving from Sitecore to a headless Contentful architecture designed to improve flexibility, content reuse, scalability, and long-term platform efficiency.

My contribution: platform evaluation · proof of concept · UX and content architecture · technical strategy · engineering collaboration · modernization planning
200+ white-labeled digital experiences supported
~$225K annual platform licensing savings
Transformation Strategy

A more flexible foundation for digital delivery

The modernization effort was not simply a CMS replacement. It required rethinking how content, reusable experience patterns, APIs, and front-end delivery worked together as a scalable platform.

1

Legacy Platform

A tightly coupled CMS created constraints around flexibility, maintenance, and long-term scalability.

2

Structured Content

Content was modeled for reuse across a growing ecosystem of digital experiences.

3

API-Driven Delivery

Contentful, React, GraphQL, Salesforce APIs, and modern delivery patterns created a flexible experience foundation.

4

Scale

The new architecture supported 200+ white-labeled payer experiences while reducing platform licensing costs.

Experience Architecture

Content → platform → reusable experiences

The new approach separated content from presentation, making structured information easier to reuse while allowing the front-end experience layer to evolve independently.

Sitecore
Tightly coupled legacy CMS
→
Structured Content
Program
Provider
Location
Assets
Contentful
Reusable content models
→
Headless
Experience
Platform
APIs + Front End
React · GraphQL · integrations
→
Scalable Experiences
Reusable delivery across 200+ experiences
Migrate › Structure › Enable › Scale

Architecture and interface visuals are intentionally abstracted to protect proprietary information while accurately representing the project approach, platform transition, and measurable outcomes.

Modernize Digital Experiences - ai design